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PAX Insurance, refusal to pay

General chat about Military Finance, Pensions, etc.
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Joined: Mon 20 Nov, 2006 1:46 pm
Location: North East

PAX Insurance, refusal to pay

#1 Post by spr5623 »

Hi, has anyone had a claim to PAX refused? I signed up to PAX and took out family cover, and whilst in Iraq my wife had a Brain Aneurysm/stroke that haemoraged. We claimed a month or so ago on our critical illness cover. However they are not paying because I signed the policy without informing them that my wife had received treatment from a doctor in the past 2 years, even though this was unrelated and in no way connected to her present condition. As anyone who has passed through Chilwell will know, the whole process of signing upto PAX is somewhat rushed in the manor of the sausage factory, eg, sign here, sign there, date it.
At the present time I am trying to put together a list of people who have been refused claims by PAX for similar reasons with a view to taking all the cases to the Financial Ombudsman to act against Pax. Anyone who has found themselves in a similar position please contact me. Jeff

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